secrets from your job

[nageov3t]

Originally posted by: nkgreen

Originally posted by: NeuroSynapsis

Originally posted by: nkgreen
If your ATM card is not on us and it gets stuck in the machine, we have to destroy it. I doesn't matter if you come in 5 seconds after we get it, we still cut it in half.

"not on us"?

You have a debit card from Bank XYZ. We're Bank ABC.

I learned that the hard way... was getting some cash from a bank across the street from my old office when the atm malfunctioned and ate my card. I was SOL, broke, and without an atm card for a week. got super angry with the bank's customer service people too.

 

[Syrch]

There was a company wide email that went out stating that for employees to make more money we would charge the consumer 25 cents for extra sauce packets. Once the employee collects the money and the consumer drives off they pocket the extra money.

 

[Exterous]

When we offer to do a free salvage of your old computer or tv it is most likely because we want it for one reason or another

 

[Sphexi]

In mid-September AT&T is coming out with a system that allows you to control how many minutes/SMS are used on a phone, when it is used, who they can call or receive calls from, if and how much they can buy from the media mall (ringtones etc.), and so-on. All it's missing is GPS tracking, and it's $4.99/mth per phone you add it too. Cheaper than kids going over their text messaging by a few thousand, or paying $20/mth for unlimited messaging to get around that.

Possibly not a trade secret or anything, just something that hasn't been announced quite yet.

Oh, and if you call in to customer service, and think that yelling/swearing will get you what you want, it won't. What it'll get you is a flashing priority note on your account warning future reps about your method of dealing with them, which will lose you any kind of deals or rule bending you might've gotten to begin with. There is a certain amount of leeway that reps are allowed when it comes to enforcing policies, but if you're a complete tool when you call in, guaranteed they'll become the Judge Dredd of credits and adjustments. Just be nice and polite, explain it was a mistake/misunderstanding, and ask politely if there's anything that can be done, and very likely something will be without an issue.

 

[trmiv]

Not from my job, but from my mom's former job (she's now retired) at AMD. When you RMA a processor, AMD doesn't bother to test them to see if they are bad, they just throw them away. Some employees are allowed to take some home. I know this because I got 5 Athlons from my mom one time. I tested all 5 and 4 were bad, but the last one worked perfectly (Althon XP 2400+), and I'd still be using it to this day if I didn't get a new laptop.

Here's one from me, not much a secret though. I do desktop support. Sometimes I have no clue how I fixed your computer issue, but I pretend I do.

 

[moshquerade]

Sometimes I notice that young people's mouths smell like apples, and old people's mouths smell like a can of corn.

(Did I already post that.... I can't remember if it was here or there)

 

[txrandom]

Originally posted by: moshquerade
Sometimes I notice that young people's mouths smell like apples, and old people's mouths smell like a can of corn.

(Did I already post that.... I can't remember if it was here or there)

No more posts for you.

The only real secret from my job is that websites aren't as pretty on the inside as they are on the outside.

 

[Ns1]

more more more

 

[hanoverphist]

Originally posted by: yobarman
<blockquote>quote:
Originally posted by: iRONic
I've worked as a licensed aircraft maintenance technician on commercial and private aircraft for twenty plus years. Heavies to helos...

You do not want to hear any of those trade secrets.

Trust me.
</blockquote>

Is duct tape a staple of your tool box ?

duct tape and bailing wire make the world go 'round!


i dont have any cool trade secrets, i work in the water industry. boring usually.

 

[hanoverphist]

Originally posted by: bctbct
keys to construction vehicles are routinely stored somewhere on the machinery.

especially rented equipment, you just have to find the control panel door usually. this is also why we make sure to take those keys and keep them in the site supers truck overnight. i also took advantage of this fact when i was a kid building a half pipe.

 

[Nik]

my domain password is h@Nw1thL31@

 

[Geocentricity]

The big cheese owns a Carerra GT, a Lambo, and a Bentley because he underpays the workers (i.e. me).... oh wait, that's not a secret :-x

 

[iRONic]

Originally posted by: giantpinkbunnyhead
<blockquote>quote:
Originally posted by: iRONic
<blockquote>quote:
Originally posted by: Platypus
<blockquote>quote:
Originally posted by: iRONic
I've worked as a licensed aircraft maintenance technician on commercial and private aircraft for twenty plus years. Heavies to helos...

You do not want to hear any of those trade secrets.

Trust me.
</blockquote>


Guy I work with now used to be a pilot for a major airline.. half the stories he tells me make me never want to fly again.</blockquote>

Heh heh... Pile its.</blockquote>

LOL.. as an airline employee myself (pilot, turned dispatcher) I think I will keep my secrets a secret, and I'll thank you iRONic for not telling me yours! Our rickety old 727's are scary enough without actually KNOWING what MX is doing in secret! We actually have duct tape holding the fluor. light in place under the glare shield. Actually I think it's cargo pit tape.

Well.. I guess I can share this "secret"... the last passengers we flew, all arrived dead!

Of course it's cargo pit tape, all electrical repairs require fire retardent duct tape. That's a trick question during the A & P practical exam.

 

[hanoverphist]

Originally posted by: RedCOMET
<blockquote>quote:
Originally posted by: DrPizza
<blockquote>quote:
Originally posted by: RedCOMET
Probably not much of a secret, but at blockbuster you can return your movie at any time before 2pm for it to count as on time on the day that its due. If you return your video between 12pm and 2pm, walk it into the store and give it to an employee to check it in.</blockquote>

That may be true today, but about 4 years ago, we returned 3 videos at about 12:05. (although it seems that it was a different time? Whatever; it was 5 minutes late) We took them to the clerk who said, "no problem at all. There won't be a late fee." A month later, blockbuster turned us in to a collection agency for not paying a late fee. I've refused to go back since.</blockquote>


Are you sure you returned it on the right day and watch the person actually check the movie into the system? If its after 12 pm, and it wasn't in a drop box, we sometimes might not cared.

What i said before was true when i worked at a corporate blockbuster about 4 years ago and was also true when my brother worked at the store 5/6 years ago.

we got turned to collections for "stealing" 4 movies from a blockbuster, even tho i handed the movies to an employee. that employee decided that he wanted to keep the movies. the only reason they "let me off the hook" was that he had gotten busted for the same thing a week before, and there were many people calling in to complain about the same thing. i told them off and never went back.

 

[ViviTheMage]

this thread rocks

 

[Ns1]

75% of the time, tax research consists of googling the answer and compiling the results in "cliff notes" form

 

[mrCide]

- 85% of the time you have a problem i just use google to solve it
- i don't get paid the 'big bucks' you think i do, but then again, i hardly do anything all day
- 'give me just a few moments' usually means let me finish reading this post or finish checking my myspace
- sometimes your order will get delayed weeks or even a month because of incompetence
- over 50% of our sales are returned because of dissatisfaction or wait time (we sell 'custom' products)
- i can.. but i won't, and i'll tell you i can't
- asking me for help then complaining about me interrupting you when i arrive is a good way to make sure nothing gets done fast

ahh i could go on and on, but i am fairly disgruntled.

 

[Suspicious-Teach8788]

Originally posted by: NeuroSynapsis

Originally posted by: beguile

Originally posted by: NeuroSynapsis
Here's a tip for you guys that valet your car and care-

tip the valet when you drop off your car. tip the valet when you pick up your car, BEFORE he goes and runs off to get it.

You mean tip the valet twice before and when you pick up your car? Here's a person tip from me, if something happened to you car when you drop it off for valet, speak with the manager in charge and get the shady kid fired.

You need to go back to college and retake your english course again. Clearly, you demonstrate your inability to write proper english.

actually i just don't give a shit. this is fucking ATOT, you want me to type my posts in MLA format or something?

You can talk to the manager if you want, but w/o proof they're not going to be able to do anything. Not to mention, do you WANT to deal with that hassle? Sure you'll get your car repaired, after 2 weeks of BS and a few days w/o your car.

I'm telling it like it is, you can sit there and pick at my english or you can take the post for what it's worth.

I would say 75% of all cars handled by valet's are handled problem free. 25% are dinged, mainly door dings. You valet ticket pays us to do the bare minimum, which is park your car in a stall. ANY stall. a dollar or two at the beginning might net your brand new 911 turbo parked across 3 stalls in the back corner of the lot instead of between a pair of ford excursions tucked in compact stalls.

A few bucks before you pick up your car might mean a 2 minute wait vs a 30 minute wait.

People with such attitudes about tipping piss me off. Tipping is supposed to be out of politeness. If you don't tip, you are an asshole, but there's no reason to be screaming TIP ME if you are someone who works in a job that gets tipped. It's almost like working on hourly pay. If you're anything decent you would be on salary... and not on a tip basis.

 

[dugweb]

I came up with the price for that product 3 milliseconds before it came out of my mouth. Today it's 175$, yesterday it was $150, tomorrow it could be $200. Anything over $100 i get to keep.

edit: well, not anymore... i quit that job.

 

[Ns1]

Originally posted by: DLeRium

Originally posted by: NeuroSynapsis

Originally posted by: beguile

Originally posted by: NeuroSynapsis
Here's a tip for you guys that valet your car and care-

tip the valet when you drop off your car. tip the valet when you pick up your car, BEFORE he goes and runs off to get it.

You mean tip the valet twice before and when you pick up your car? Here's a person tip from me, if something happened to you car when you drop it off for valet, speak with the manager in charge and get the shady kid fired.

You need to go back to college and retake your english course again. Clearly, you demonstrate your inability to write proper english.

actually i just don't give a shit. this is fucking ATOT, you want me to type my posts in MLA format or something?

You can talk to the manager if you want, but w/o proof they're not going to be able to do anything. Not to mention, do you WANT to deal with that hassle? Sure you'll get your car repaired, after 2 weeks of BS and a few days w/o your car.

I'm telling it like it is, you can sit there and pick at my english or you can take the post for what it's worth.

I would say 75% of all cars handled by valet's are handled problem free. 25% are dinged, mainly door dings. You valet ticket pays us to do the bare minimum, which is park your car in a stall. ANY stall. a dollar or two at the beginning might net your brand new 911 turbo parked across 3 stalls in the back corner of the lot instead of between a pair of ford excursions tucked in compact stalls.

A few bucks before you pick up your car might mean a 2 minute wait vs a 30 minute wait.

People with such attitudes about tipping piss me off. Tipping is supposed to be out of politeness. If you don't tip, you are an asshole, but there's no reason to be screaming TIP ME if you are someone who works in a job that gets tipped. It's almost like working on hourly pay. If you're anything decent you would be on salary... and not on a tip basis.

Like I said, I agree that it's a douchebag attitude. As a valet, you never know who's gonna be a good tipper and who's not: that guy in a 96 camry could be a better tipper than the brand new jaguar (and usually is, HAHA). It's prejudice, no doubt.

The point I am trying to make is, valets do not know how to differentiate between good tippers (to which they provide SUPERB) service to, and bad tippers (to which they provide BARE MINIMUM) service to.

it makes absolutely no sense on the consumer end to tip after the fact IF you want guaranteed good service. I see your point, that tips are meant to reward exceptional service. However, to highly increase your chances of getting exceptional service, it makes more sense to tip before, rather than after.

 

[MotionMan]

Originally posted by: NeuroSynapsis

Originally posted by: DLeRium

Originally posted by: NeuroSynapsis

Originally posted by: beguile

Originally posted by: NeuroSynapsis
Here's a tip for you guys that valet your car and care-

tip the valet when you drop off your car. tip the valet when you pick up your car, BEFORE he goes and runs off to get it.

You mean tip the valet twice before and when you pick up your car? Here's a person tip from me, if something happened to you car when you drop it off for valet, speak with the manager in charge and get the shady kid fired.

You need to go back to college and retake your english course again. Clearly, you demonstrate your inability to write proper english.

actually i just don't give a shit. this is fucking ATOT, you want me to type my posts in MLA format or something?

You can talk to the manager if you want, but w/o proof they're not going to be able to do anything. Not to mention, do you WANT to deal with that hassle? Sure you'll get your car repaired, after 2 weeks of BS and a few days w/o your car.

I'm telling it like it is, you can sit there and pick at my english or you can take the post for what it's worth.

I would say 75% of all cars handled by valet's are handled problem free. 25% are dinged, mainly door dings. You valet ticket pays us to do the bare minimum, which is park your car in a stall. ANY stall. a dollar or two at the beginning might net your brand new 911 turbo parked across 3 stalls in the back corner of the lot instead of between a pair of ford excursions tucked in compact stalls.

A few bucks before you pick up your car might mean a 2 minute wait vs a 30 minute wait.

People with such attitudes about tipping piss me off. Tipping is supposed to be out of politeness. If you don't tip, you are an asshole, but there's no reason to be screaming TIP ME if you are someone who works in a job that gets tipped. It's almost like working on hourly pay. If you're anything decent you would be on salary... and not on a tip basis.

Like I said, I agree that it's a douchebag attitude. As a valet, you never know who's gonna be a good tipper and who's not: that guy in a 96 camry could be a better tipper than the brand new jaguar (and usually is, HAHA). It's prejudice, no doubt.

The point I am trying to make is, valets do not know how to differentiate between good tippers (to which they provide SUPERB) service to, and bad tippers (to which they provide BARE MINIMUM) service to.

it makes absolutely no sense on the consumer end to tip after the fact IF you want guaranteed good service. I see your point, that tips are meant to reward exceptional service. However, to highly increase your chances of getting exceptional service, it makes more sense to tip before, rather than after.

Valets are not entitled to tips. They GET tips for exceptional service (which EVERY customer IS entitled to, BTW). If they want a tip, then they better give EVERYONE exceptional service. If their service falls below exceptional, then they get (and deserve) a smaller, or no, tip. Sometimes they get screwed by cheap tippers, but that's life.

The sense of entitlement by people in the service industries is amazing.

(BTW, I worked in many tip-based professions in my life.)

MotionMan

 

[Ns1]

Originally posted by: MotionMan

Originally posted by: NeuroSynapsis

Originally posted by: DLeRium

Originally posted by: NeuroSynapsis

Originally posted by: beguile

Originally posted by: NeuroSynapsis
Here's a tip for you guys that valet your car and care-

tip the valet when you drop off your car. tip the valet when you pick up your car, BEFORE he goes and runs off to get it.

You mean tip the valet twice before and when you pick up your car? Here's a person tip from me, if something happened to you car when you drop it off for valet, speak with the manager in charge and get the shady kid fired.

You need to go back to college and retake your english course again. Clearly, you demonstrate your inability to write proper english.

actually i just don't give a shit. this is fucking ATOT, you want me to type my posts in MLA format or something?

You can talk to the manager if you want, but w/o proof they're not going to be able to do anything. Not to mention, do you WANT to deal with that hassle? Sure you'll get your car repaired, after 2 weeks of BS and a few days w/o your car.

I'm telling it like it is, you can sit there and pick at my english or you can take the post for what it's worth.

I would say 75% of all cars handled by valet's are handled problem free. 25% are dinged, mainly door dings. You valet ticket pays us to do the bare minimum, which is park your car in a stall. ANY stall. a dollar or two at the beginning might net your brand new 911 turbo parked across 3 stalls in the back corner of the lot instead of between a pair of ford excursions tucked in compact stalls.

A few bucks before you pick up your car might mean a 2 minute wait vs a 30 minute wait.

People with such attitudes about tipping piss me off. Tipping is supposed to be out of politeness. If you don't tip, you are an asshole, but there's no reason to be screaming TIP ME if you are someone who works in a job that gets tipped. It's almost like working on hourly pay. If you're anything decent you would be on salary... and not on a tip basis.

Like I said, I agree that it's a douchebag attitude. As a valet, you never know who's gonna be a good tipper and who's not: that guy in a 96 camry could be a better tipper than the brand new jaguar (and usually is, HAHA). It's prejudice, no doubt.

The point I am trying to make is, valets do not know how to differentiate between good tippers (to which they provide SUPERB) service to, and bad tippers (to which they provide BARE MINIMUM) service to.

it makes absolutely no sense on the consumer end to tip after the fact IF you want guaranteed good service. I see your point, that tips are meant to reward exceptional service. However, to highly increase your chances of getting exceptional service, it makes more sense to tip before, rather than after.

Valets are not entitled to tips. They GET tips for exceptional service (which EVERY customer IS entitled to, BTW). If they want a tip, then they better give EVERYONE exceptional service. If their service falls below exceptional, then they get (and deserve) a smaller, or no, tip. Sometimes they get screwed by cheap tippers, but that's life.

The sense of entitlement by people in the service industries is amazing.

(BTW, I worked in many tip-based professions in my life.)

MotionMan

That's a nice fantasy world you live in.

Here is a real world example for you, so I can clarify my position.

10 cars to pull, 3 valets. Assume that all valet's offer "exceptional service". They run and get cars in order, you tip them afterwards for "exceptional service". If you were the 10th car, and tipped afterwards for said "exceptional service", you would receive your car in say 7 minutes. Alternatively, you could've tipped the guy at the beginning, received same "exceptional service", and gotten your car in 2 minutes vs. 7 minutes.

This situation is an ideal small rush scenario. If you are at a busy, BUSY location, valet wait times can be up to 30 minutes. I am TELLING YOU how you can bypass a 30 minute wait.

 

[BigJ]

Originally posted by: MotionMan
Valets are not entitled to tips. They GET tips for exceptional service (which EVERY customer IS entitled to, BTW). If they want a tip, then they better give EVERYONE exceptional service. If their service falls below exceptional, then they get (and deserve) a smaller, or no, tip. Sometimes they get screwed by cheap tippers, but that's life.

The sense of entitlement by people in the service industries is amazing.

(BTW, I worked in many tip-based professions in my life.)

MotionMan

So have I and I completely agree with you.

It's simply entitlement vs. earning.

To add to that, don't you have any pride in your job? I've worked from minimum wage at fast food to IT to a decent salary for a college kid in retail. At every single job I've worked at, I've always tried my hardest because I took pride in myself and my work.

 

[Ns1]

Originally posted by: BigJ

Originally posted by: MotionMan
Valets are not entitled to tips. They GET tips for exceptional service (which EVERY customer IS entitled to, BTW). If they want a tip, then they better give EVERYONE exceptional service. If their service falls below exceptional, then they get (and deserve) a smaller, or no, tip. Sometimes they get screwed by cheap tippers, but that's life.

The sense of entitlement by people in the service industries is amazing.

(BTW, I worked in many tip-based professions in my life.)

MotionMan

So have I and I completely agree with you.

It's simply entitlement vs. earning.

To add to that, don't you have any pride in your job? I've worked from minimum wage at fast food to IT to a decent salary for a college kid in retail. At every single job I've worked at, I've always tried my hardest because I took pride in myself and my work.

I no longer work at that job. I worked harder and better than most of my coworkers. I (usually) ran, always opened the door for the lady, and rarely abused cars. That said, money talks, and when somebody throws money in your face, you treat them better.

 

[MotionMan]

Originally posted by: NeuroSynapsis

Originally posted by: MotionMan

Originally posted by: NeuroSynapsis

Originally posted by: DLeRium

Originally posted by: NeuroSynapsis

Originally posted by: beguile

Originally posted by: NeuroSynapsis
Here's a tip for you guys that valet your car and care-

tip the valet when you drop off your car. tip the valet when you pick up your car, BEFORE he goes and runs off to get it.

You mean tip the valet twice before and when you pick up your car? Here's a person tip from me, if something happened to you car when you drop it off for valet, speak with the manager in charge and get the shady kid fired.

You need to go back to college and retake your english course again. Clearly, you demonstrate your inability to write proper english.

actually i just don't give a shit. this is fucking ATOT, you want me to type my posts in MLA format or something?

You can talk to the manager if you want, but w/o proof they're not going to be able to do anything. Not to mention, do you WANT to deal with that hassle? Sure you'll get your car repaired, after 2 weeks of BS and a few days w/o your car.

I'm telling it like it is, you can sit there and pick at my english or you can take the post for what it's worth.

I would say 75% of all cars handled by valet's are handled problem free. 25% are dinged, mainly door dings. You valet ticket pays us to do the bare minimum, which is park your car in a stall. ANY stall. a dollar or two at the beginning might net your brand new 911 turbo parked across 3 stalls in the back corner of the lot instead of between a pair of ford excursions tucked in compact stalls.

A few bucks before you pick up your car might mean a 2 minute wait vs a 30 minute wait.

People with such attitudes about tipping piss me off. Tipping is supposed to be out of politeness. If you don't tip, you are an asshole, but there's no reason to be screaming TIP ME if you are someone who works in a job that gets tipped. It's almost like working on hourly pay. If you're anything decent you would be on salary... and not on a tip basis.

Like I said, I agree that it's a douchebag attitude. As a valet, you never know who's gonna be a good tipper and who's not: that guy in a 96 camry could be a better tipper than the brand new jaguar (and usually is, HAHA). It's prejudice, no doubt.

The point I am trying to make is, valets do not know how to differentiate between good tippers (to which they provide SUPERB) service to, and bad tippers (to which they provide BARE MINIMUM) service to.

it makes absolutely no sense on the consumer end to tip after the fact IF you want guaranteed good service. I see your point, that tips are meant to reward exceptional service. However, to highly increase your chances of getting exceptional service, it makes more sense to tip before, rather than after.

Valets are not entitled to tips. They GET tips for exceptional service (which EVERY customer IS entitled to, BTW). If they want a tip, then they better give EVERYONE exceptional service. If their service falls below exceptional, then they get (and deserve) a smaller, or no, tip. Sometimes they get screwed by cheap tippers, but that's life.

The sense of entitlement by people in the service industries is amazing.

(BTW, I worked in many tip-based professions in my life.)

MotionMan

That's a nice fantasy world you live in.

Here is a real world example for you, so I can clarify my position.

10 cars to pull, 3 valets. Assume that all valet's offer "exceptional service". They run and get cars in order, you tip them afterwards for "exceptional service". If you were the 10th car, and tipped afterwards for said "exceptional service", you would receive your car in say 7 minutes. Alternatively, you could've tipped the guy at the beginning, received same "exceptional service", and gotten your car in 2 minutes vs. 7 minutes.

This situation is an ideal small rush scenario. If you are at a busy, BUSY location, valet wait times can be up to 30 minutes. I am TELLING YOU how you can bypass a 30 minute wait.

Here is a little real world example for you: If the guy behind me gets his car before I do, then my tip will be adjusted accordingly.

MotionMan