It's been nearly two months and I'd almost forgot about it. In fact, my original thread on this has been archived:
http://forums.anandtech.com/arcmessageview.cfm?catid=40&threadid=643512&highlight_key=y&keyword2=
(hope the link works)
Just trying to set the record straight, so here are copies of this morning's emails...
Replies, 1 22 02:
--- "XXXXX, Ruth" <Ruth.XXXXX@XXXXX.com> wrote:
> Dan, I have received an e-mail from you and it states the bank would not
> cash your check (as they should of ) and the store refused it. I would like
> to compensate you for the time it bas taken to resolve this . I would like to
> offer you a 50 dollar coupon for this problem , but I need an address
> Please e-mail me your address I will send this in the mail to you today
> Thank you
>
> Ruth XXXXX
> Customer Relations Specialist
> President's Office
> 1-800-XXX-XXXX Ext. XXXXX
Hi Ruth,
I have to agree with you, my bank should have cashed that check. After talking with a few folks about
this, I see it should have been a very routine thing. I have been back to the local Staples several times
since all this, I really like the store and the people there.
Also, I would like to thank you for your time, consideration, and graciousness on this. I would be
very happy just to have a $30 credit. My address is:
(Name)
(Address)
Park City, UT 84098
Thanks again, and have a GREAT day,
Dan
Ruth?s (immediate) reply:
Dan, I will be mailing you out a coupon for 50 dollars today to use at Staples no minimum is required with this coupon You can go to any Staples store and use the 50 dollars Thank you have a great day !
(end of "replies 1 22 01")
Comment: I must say, my faith in Staples is very much restored (not that I?m surprised, I?ve been impressed with them for some time now). First Class! I?d highly recommend Staples to anyone!