stuck in safe mode

[SOONER]

My computer is stuck in safe mode. I am using Win 98. I have tried holding ctrl key and selectin normal but this hasnt helped. What else can I try? Thanks.

 

[John]

[*]look in the device manager under EACH category (except system) for ghosted (duplicate) devices, and remove the top one.

start/run/msconfig

[*]uncheck the startup group, autoexec.bat, config.sys and apply.
[*]reboot when prompted

 

[SOONER]

John,
Thanks for the help. Tried both suggestions. Still stuck.
Any more ideas?
Thanks.

 

[John]

Pull all expansion cards except video.

* What was the last thing you did before this started happening?

 

[SOONER]

I had been having random reboots so it had been having some hard shutdowns. I havent changed any hardware.

 

[MadRat]

CONTROL PANEL - SYSTEM - Device Manager

You want to go through each list of devices and eliminate duplicate entries of drivers under each category.

 

[John]

MadRat, that was already suggested in the 2nd post, and it didn't help SOONER's problem.

 

[MadRat]

Actually the other guy suggested removing the top one, not all of them. But whatever.

What you may have is an ACPI issue; they are common when using multiple bus mastering devices. Disable it and try again.

 

[genec]

This is what MSKB has to say about thishttp://support.microsoft.com/default.aspx?scid=kb;EN-US;q188867safe mode