I actually like my local gamestop, I'm friends with some of the people that work there and it's literally 5 mins from my house. I really prefer digital downloads ever since my xbox 360's disc tray stopped working. I'll pick up a new game almost anywhere including gamestop, Walmart, or best buy, but for used games I go to gamestop every time hands down. I've only had one bad experience in gamestop ever and that was when gears of war 3 came out. I preordered the game and paid the whole thing off but when it came time to pick the game up they told me they had no record of me preordering the game.