The Wink home automation thread

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Kaido

Elite Member & Kitchen Overlord
Feb 14, 2004
50,056
6,339
136
I think that's a good idea.

I've had two glitches with Wink this week. Sunday night my internet connection was down for about a hour or so, and this afternoon one of my lights would not turn off(may be related to the api problems noted above). I did not turn that light on, and ended up resetting it and repairing it.

Yeah, it kind of gets old. I honestly don't even use my Wink App to unlock my front door anymore - the keypad gets me in 100% of the time in seconds without actually having to get my keys out, and there's no lag risk associated with doing so. It's hard to keep using it when you keep running into bugs, especially when I unlock in the car, load up with groceries, and get to the front door to find that it's still locked & have to punch in the code anyway
 

FreddieT

Member
Feb 13, 2015
71
0
76
I have been reading this thread all day, (Blame sick day with daughter). But I have both a wink hub and a smartthings hub. I am in the infancy stage here as all I have is 4 or 5 caseta switches and 2 lamp dimmers running to the Lutron bridge. That all works like I want it but I want more. Basically I want motion, tstat, camera control with some water sensors and garage control. The only reason I am considering wink after reading this is the several hundred dollars worth of Lutron I already own. For those of you who went tge other way to smartthings which did you like better or had more pros than cons.
When Wink works, it works quite well. However when Wink takes on a mind of it's own and starts doing "it's own thing," that's when it gets frustrating. The lack of device polling by the hub is one of my biggest pet peeves with Wink. After a power failure for example, ALL of my GE Link bulbs will turn on, yet in the app they are being reported as being off. Plus, the hub will lose control of the bulbs completely, which means I need to do the "exclude/include shuffle" once more to get the bulbs to be recognized by the hub again.

This is the main reason I do not let Wink control my important things like thermostat, door locks, or garage door. If it can't reliably know the state of the bulbs, I'm sure as hell not going to trust it to control my garage door at 2 in the morning after a power failure! It's one thing to wake up with every light on in the house, but it would be maddening to go into the garage in the morning to find it empty because the door was wide open all night!

I'm holding out hope that Wink will be able to pull all of it's promises together and one day have a clean, tight, reliable home automation system, but until then I will keep a look out for what the competitors are offering while wondering why my Wink app is telling me my lights are off when in fact they are on.
 

bigverm24

Member
Feb 11, 2015
80
0
0
I'm holding out hope that Wink will be able to pull all of it's promises together and one day have a clean, tight, reliable home automation system, but until then I will keep a look out for what the competitors are offering while wondering why my Wink app is telling me my lights are off when in fact they are on.

I am right there with ya. I see Wink in all the mainstream stores (HD,Target,Walmart, Amazon) and Ben Kaufman is all over the news and this and that but the product they have produced thus far, flat out sucks compared to the competition. The plus is that have "certified" some of the best available products as far as switches, lights, sensors, door locks, etc...BUT THE BIGGER DOWNSIDE is none of those nice products actually report correctly in the app (minus lutron and ge link bulbs). This is far from home automation and Wink is bringing up the rear currently.
 

dennisj00

Member
Dec 28, 2014
52
0
0
Found a weird one last night. Was adjusting the schedule for a GE LED and everytime I put in 6:00 PM, it would set to 5:00 or 7:00 depending on which direction I adjusted.

Finally tried 6:01 and it worked!
 

dgruhin

Member
Feb 11, 2015
49
0
0
winkworkshop.com


The Hub is on the first floor in my office and right by the front window. I did not move it to accomplish this, it has always been there since I set it up.
 

dgruhin

Member
Feb 11, 2015
49
0
0
winkworkshop.com
I am getting Wifi about half way down the driveway. I have 2 Asus AC68U routers. One in the basement and one on the second floor toward the back of the house interconnected wirelessly at about 855mbps.

I do not believe the tripper requires Wifi, just Zigbee. I did pair the tripper while in the house at the hub though.
 

dgruhin

Member
Feb 11, 2015
49
0
0
winkworkshop.com
I am getting Wifi about half way down the driveway. I have 2 Asus AC68U routers. One in the basement and one on the second floor toward the back of the house interconnected wirelessly at about 855mbps.

I do not believe the tripper requires Wifi, just Zigbee. I did pair the tripper while in the house at the hub though.


From Wikipedia: Zigbee Radio

Outdoors with line-of-sight, range may be up to 1500 m depending on power output and environmental characteristics[1][citation needed]. The output power of the radios is generally 0-20 dBm (1-100 mW).

However I am also reading that 10 meters is the Zigbee range for 1mW radios

My only obstruction is a Window with some vertical blinds, and the metal of the mailbox. Now when the tree fills back in with leaves in the spring this whole thing could go belly up.
 
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dgruhin

Member
Feb 11, 2015
49
0
0
winkworkshop.com
Are there any enterprising Android hackers here who have managed to tinker with the Wink Relay in any meaningful ways?

I would love to be able to load up Airfoil Commander and Spotify(Premium) on it to be able to control my whole home audio setup.
 

bigverm24

Member
Feb 11, 2015
80
0
0
From Wikipedia: Zigbee Radio

Outdoors with line-of-sight, range may be up to 1500 m depending on power output and environmental characteristics[1][citation needed]. The output power of the radios is generally 0-20 dBm (1-100 mW).

However I am also reading that 10 meters is the Zigbee range for 1mW radios

My only obstruction is a Window with some vertical blinds, and the metal of the mailbox. Now when the tree fills back in with leaves in the spring this whole thing could go belly up.

Ah, yes, not sure why i was thinking wifi when its the protocol that communicates. that is some mighty fast wifi you are running there!
 

dgruhin

Member
Feb 11, 2015
49
0
0
winkworkshop.com
Ah, yes, not sure why i was thinking wifi when its the protocol that communicates. that is some mighty fast wifi you are running there!

Totally off-topic but...

Primary router is an AC68U running DD-WRT


Second router is a T-Mobile cellspot hacked to be an AC68U, running stock firmware and configured as a media bridge.



I just moved and have yet to get a chance to pull wire to the upstairs bedrooms for the whole home media center system. No easy path as the first floor is an extremely open floor plan. I had to get creative.
 

Tech_Greek

Senior member
Sep 18, 2011
244
4
81
Totally off-topic but...

Primary router is an AC68U running DD-WRT


Second router is a T-Mobile cellspot hacked to be an AC68U, running stock firmware and configured as a media bridge.



I just moved and have yet to get a chance to pull wire to the upstairs bedrooms for the whole home media center system. No easy path as the first floor is an extremely open floor plan. I had to get creative.

Extending the O/T for a second since it relates to wink.

Have you had any issues with the AC68U? Some of the reviews I was reading indicated not so great things with the firmware. I just had to send a customer's Netgear R8000 back because it kept dropping the connections after 4-24 hours (Smart Connect, second band was the issue) and this in turn caused Wink to be...useless. They sent a new one out (with a different model number addition) and it was running second to newest firmware so I haven't touched it since it has not crashed but in the event it fails that was the alternative router I was looking at (AC68U) - any issues at all with the Hub?
 

dgruhin

Member
Feb 11, 2015
49
0
0
winkworkshop.com
Extending the O/T for a second since it relates to wink.

Have you had any issues with the AC68U? Some of the reviews I was reading indicated not so great things with the firmware. I just had to send a customer's Netgear R8000 back because it kept dropping the connections after 4-24 hours (Smart Connect, second band was the issue) and this in turn caused Wink to be...useless. They sent a new one out (with a different model number addition) and it was running second to newest firmware so I haven't touched it since it has not crashed but in the event it fails that was the alternative router I was looking at (AC68U) - any issues at all with the Hub?

No Issues whatsoever with the AC68U routers. You can always use another firmware if you don't like the Asus stuff. I have had great luck with the Kong Builds of DD-WRT on the AC68U.

I just installed a R8000 for my father though. Seems to be fine but it has only been a few hours. It is replacing some old Linksys E2000 devices. Hopefully it wont have any issues.
 

trunzoc

Member
Feb 19, 2015
51
0
6
No Issues whatsoever with the AC68U routers. You can always use another firmware if you don't like the Asus stuff. I have had great luck with the Kong Builds of DD-WRT on the AC68U.

I just installed a R8000 for my father though. Seems to be fine but it has only been a few hours. It is replacing some old Linksys E2000 devices. Hopefully it wont have any issues.

+1

I have an AC68W (EXACT same thing as the U, except it's white), and have had no problems for the ~6 months I've owned it.
 

Tech_Greek

Senior member
Sep 18, 2011
244
4
81
No Issues whatsoever with the AC68U routers. You can always use another firmware if you don't like the Asus stuff. I have had great luck with the Kong Builds of DD-WRT on the AC68U.

I just installed a R8000 for my father though. Seems to be fine but it has only been a few hours. It is replacing some old Linksys E2000 devices. Hopefully it wont have any issues.

Yeah, I have a feeling it's related to the latest firmware they pushed (since they claim they fixed issues with Smart Connect and well, I know how terrible Netgear patches usually are).

DD-WRT for it isn't quite ready for anything more than testing use, Kong doesn't seem very happy with Netgear/Broadcom over some issues inside of the code.

Thanks for the response, I'll add it to my list of replacements if this one dies.
 

manofice

Junior Member
Jun 28, 2007
20
0
0
Hey guys, wondering if you can help me out. I'm very techy and want a hub to control my Schlage Touchscreen lock, future MYQ garage opening device, and future window/door sensors. Nothing too crazy, not really into any of the lights, maybe smoke/co alarms. Would WINK fit my needs and work well? I was thinking of waiting for SmartThings version 2 but hate waiting lol
 

CAL7

Member
Sep 29, 2014
108
2
81
Just a FYI for others who might see these issues... A couple of weeks ago (hub at .57), I paired a GE Z-wave wired outlet and a GoControl PIR motion detector; neither are Wink-certified, although the GoControl is listed under Add-A-Product. To pair each, I had to get phone help from Wink, which involved multiple Z-Wave resets and exclude/include cycles. Interestingly, even though the GoControl is listed, Wink support had me pair it as a generic Z-Wave sensor.

After a couple of days, the PIR just stopped sensing and talking to Wink. Then, a few days later, likewise with the outlet (it switched on as scheduled one evening, then lost contact later that night). Meanwhile, my Link lights and Lutron switches are happy.

I haven't tackled the GoControl yet, but I spent a couple hours last night re-pairing the outlet. After removing the device (which the Wink app and the hub still believed to be entirely functional) and resetting Z-Wave on the hub, several attempts at excluding/including were unsuccessful. Back to Wink support. Same thing. But they advised me to wait until 9pm EST to try again when the worldwide pairing demand would subside. Another case where it would be nice to have an offline mode that allowed local pairing without talking to the mother ship. But I kept at it and a few attempts later, it finally paired; 13 hours later, it's still paired.

Wink support, while - to their credit - not shunning responsibility, basically said that any Z-Wave pairing was hit-or-miss and to expect pairing problems, as well as spontaneous random unpairings. Also, I have to say that Wink support is really trying. I know supporting different Z-Wave devices is a challenge so they offered no magic bullet, but they hung in there without looking for an excuse to abandon me. Plus, during prime time, it only took a 1 minute wait to get someone.
 
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blampen

Member
Jan 15, 2015
41
0
0
Are you sure your hub is on .57? That's the first I have heard of this version.
As for your z-wave trouble I am surprised. I have ALOT Of zwave devices both supported and unsupported and I have never once had one loose pairing or fail to pair the first time. I have a generic zwave motion sensor that has been flawless. I wish I could get the same reliability out of the quirky zigbee products. I'm almost wondering if you have a faulty hub or some other kind of interference causing issues.
 

CAL7

Member
Sep 29, 2014
108
2
81
Are you sure your hub is on .57? That's the first I have heard of this version.
Good catch. No, a typo. .56.
As for your z-wave trouble I am surprised. I have ALOT Of zwave devices both supported and unsupported and I have never once had one loose pairing or fail to pair the first time. I have a generic zwave motion sensor that has been flawless.
As I said, mine is the GoControl. Good value, when it worked. Do you recommend yours? Separately, happen to have a recommendation for an outdoor PIR?
I wish I could get the same reliability out of the quirky zigbee products. I'm almost wondering if you have a faulty hub or some other kind of interference causing issues.
It's a little flakey, but mostly works, at least to the extent others are working.
 

drinkmorejava

Diamond Member
Jun 24, 2004
3,567
7
81
Has anyone had trouble with email notifications being delayed?

I just got a generic motion sensor, and the app updates within a second or two of there being motion. However, the email notifications through my robot can take anywhere between 5 and 20 minutes to show up.
 
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