think it will work???

[The Blue Factor]

okay so i built a rig in october while i was in iraq. then my tour ended so i mailed it back home usps. when i got it back it was damaged and now the video card doesnt work. it is a evga 7800gtx acs3 KO series do you think if i file a rma evga will send me a new one or repair my for free. there is some visible damage to the acs3 cooler. but other then that you cant even tell. someone help

 

[doze]

you should have bought insurance

 

[intogamer]

Military mail ehhh

 

[Akhen]

Change the cooler and send it in. I dont think they even care from what I've heard if you change the stock.

 

[dudeman007]

Originally posted by: doze
you should have bought insurance

Is that possible from Iraq?

 

[wazzledoozle]

Would be interesting to say you worked for the United States Postal Service Baghdad station

 

[DainBramaged]

eVGA is pretty well known for replacing their stuff. As a friend put it, you could take it and run it over with your car, then burn it, then toss it in the river, then retrive it, then RMA it and eVGA will send you a new one with their apologies for their substandard equipment.

 

[DaveSimmons]

> Topic Summary: want to rma after damaged by usps

Shouldn't you be collecting from USPS instead? It's stealing from eVGA to make them pay for it, just as if you damaged it yourself.

 

[Sphexi]

Send it in with a letter stating that you were serving in Iraq, and that the USPS mucked it up on the ride home. Include a photo of yourself in uniform or something, and a photo of yourself holding your rig w/card exposed. They'll most likely take care of it for free, good press for them.

 

[DaveSimmons]

Originally posted by: Sphexi
Send it in with a letter stating that you were serving in Iraq, and that the USPS mucked it up on the ride home. Include a photo of yourself in uniform or something, and a photo of yourself holding your rig w/card exposed. They'll most likely take care of it for free, good press for them.

:thumbsup: honesty is the ethical approach.

 

[altonb1]

Originally posted by: Sphexi
Send it in with a letter stating that you were serving in Iraq, and that the USPS mucked it up on the ride home. Include a photo of yourself in uniform or something, and a photo of yourself holding your rig w/card exposed. They'll most likely take care of it for free, good press for them.

That's an excellent idea.

 

[Sphexi]

Originally posted by: altonb1

Originally posted by: Sphexi
Send it in with a letter stating that you were serving in Iraq, and that the USPS mucked it up on the ride home. Include a photo of yourself in uniform or something, and a photo of yourself holding your rig w/card exposed. They'll most likely take care of it for free, good press for them.

That's an excellent idea.

If it doesn't work, send a letter w/pics to the USPS about how they mucked it up, and how insurance isn't an option when you're shipping from a warzone. Perhaps they'll own up and cover it anyway.

 

[BobDaMenkey]

Originally posted by: Sphexi

Originally posted by: altonb1

Originally posted by: Sphexi
Send it in with a letter stating that you were serving in Iraq, and that the USPS mucked it up on the ride home. Include a photo of yourself in uniform or something, and a photo of yourself holding your rig w/card exposed. They'll most likely take care of it for free, good press for them.

That's an excellent idea.

If it doesn't work, send a letter w/pics to the USPS about how they mucked it up, and how insurance isn't an option when you're shipping from a warzone. Perhaps they'll own up and cover it anyway.

I have to say I like both these ideas.

 

[ForumMaster]

Originally posted by: Sphexi

Originally posted by: altonb1

Originally posted by: Sphexi
Send it in with a letter stating that you were serving in Iraq, and that the USPS mucked it up on the ride home. Include a photo of yourself in uniform or something, and a photo of yourself holding your rig w/card exposed. They'll most likely take care of it for free, good press for them.

That's an excellent idea.

If it doesn't work, send a letter w/pics to the USPS about how they mucked it up, and how insurance isn't an option when you're shipping from a warzone. Perhaps they'll own up and cover it anyway.

both good ideas. i'd go with the latter cause it was UPS's fault.