I'm having a trouble with my windows laptop, which I have had for about 2 1/2 years now. I can boot into windows without much of a problem, and it seems to be able to run a few apps ok. But when I open my thunderbird email client or certain other apps, including the add/remove programs menu from the control panel, my system slows down to the point of basically not functioning.
It's not a complete freeze, as my mouse cursor still functions and I can try to select icons and such, but if anything loads at all, it takes several minutes minimum.
Can anybody conclude from this info whether the problem is software or hardware? I wondered right away if it was a virus, but I can't run my McAfee virus scan without the lockup, and an internet-based scan resulted in the same problem. Any advice at all would be greatly appreciated.
It's not a complete freeze, as my mouse cursor still functions and I can try to select icons and such, but if anything loads at all, it takes several minutes minimum.
Can anybody conclude from this info whether the problem is software or hardware? I wondered right away if it was a virus, but I can't run my McAfee virus scan without the lockup, and an internet-based scan resulted in the same problem. Any advice at all would be greatly appreciated.