Upselling Fast Food...lmao!

CurtCold

Golden Member
Aug 15, 2002
1,547
0
0
Cracks me up when you go to McDonalds, King, Taco Hell that everytime you go to the drive through, they always say some BS, like

"Welcome to Taco Bell, would you like to try our 15 soft taco's with extra sauce for just $5.99, and you can add an order of cinnamon twists for just .99 extra"

woohoo!...

Am I the only one that finds that annoying?
 

MomAndSkoorbaby

Diamond Member
May 6, 2001
3,651
0
0
Originally posted by: CurtCold
Cracks me up when you go to McDonalds, King, Taco Hell that everytime you go to the drive through, they always say some BS, like

"Welcome to Taco Bell, would you like to try our 15 soft taco's with extra sauce for just $5.99, and you can add an order of cinnamon twists for just .99 extra"

woohoo!...

Am I the only one that finds that annoying?

Nope. Or when you order just a drink and they start asking if you want a pie with that or a burger....hello, gimme my drink please!
 

vi edit

Elite Member
Super Moderator
Oct 28, 1999
62,484
8,344
126
It's retail sales. One of the cornerstone principals of sales is the upsale.

 

Jzero

Lifer
Oct 10, 1999
18,834
1
0
Fast food was founded on the science of selling.
You would be amazed how many people are likely to buy that cinnamon twist for $1 or humungasize their order for 80 cents.

Does it bother me? Asking those questions helps drive profit which contributes to low prices. As long as I can continue to get a Big N Tasty for $1, they can ask me to upsell all they want.
 

GTaudiophile

Lifer
Oct 24, 2000
29,767
33
81
They are forced to say things like, "Do you want fries with that?" even if you are only buying ice cream. (Since they make their money on fries and drinks.) It's just part of their operations. I know it's pretty stupid, but that's just how McDs wants to treat its front-line employees. They'd get fired if they didn't ask such questions.
 

mpitts

Lifer
Jun 9, 2000
14,732
1
81
It may be annoying, but the talking gas pumps are the worst to me. I can't stand them!
 

CurtCold

Golden Member
Aug 15, 2002
1,547
0
0
I dunno why McD's even sells the regular size, I dunno anyone who doesn't supersize that with any of there meals.
 

ohtwell

Lifer
Jan 6, 2002
14,516
9
81
I don't find it annoying at all! It just reminds me of a waiter/waitress at a nice resteraunt telling you the special of the day when he/she first comes to your table. They usually say something like "Welcome to Yada Yada! My name is Blah Blah. I will be your waiter/waitress tonight. Our specials for the evening are .... ". Do you find that annoying also? I really see no difference between the two other than the local.

I do, however, get a little irritated when they ask me if I want fries or something else if I haven't ordered them. If I had wanted french fries I would have ordered them.


: ) Amanda
 

SCSIfreek

Diamond Member
Mar 3, 2000
3,216
0
0
next time you're there, just say something like "No, I dont want anything other than (whatever you want)!".


--Scsi
 

Evadman

Administrator Emeritus<br>Elite Member
Feb 18, 2001
30,990
5
81
Originally posted by: MrsSkoorb
Originally posted by: CurtCold
Cracks me up when you go to McDonalds, King, Taco Hell that everytime you go to the drive through, they always say some BS, like

"Welcome to Taco Bell, would you like to try our 15 soft taco's with extra sauce for just $5.99, and you can add an order of cinnamon twists for just .99 extra"

woohoo!...

Am I the only one that finds that annoying?

Nope. Or when you order just a drink and they start asking if you want a pie with that or a burger....hello, gimme my drink please!

So your one of those people who just order a drink. What is wrong with you? That drink is $1.19 and costs about 7 cents with the cup and ice. (for a wendy's biggie size anyway) It is cold out, stop at your local grocery store and pickup a case of pop and store it in your vehicle. On extreamly cold days, take it out. Most pop will not freeze till about 20 degrees F because of the carbination. I keep a case in my truck at all times, because I am a cheap bastard.
 

StageLeft

No Lifer
Sep 29, 2000
70,150
5
0
It makes it less fast, so yes I find it annoying. If I wanted an apple pie to go with that I'd ask.
 

Ryan

Lifer
Oct 31, 2000
27,519
2
81
Originally posted by: CurtCold
Cracks me up when you go to McDonalds, King, Taco Hell that everytime you go to the drive through, they always say some BS, like "Welcome to Taco Bell, would you like to try our 15 soft taco's with extra sauce for just $5.99, and you can add an order of cinnamon twists for just .99 extra" woohoo!... Am I the only one that finds that annoying?

I work at Papa John's, and I am REQUIRED to say "Thank you for calling Papa John's on 23rd St, this is Ryan, Would you like to try a large 1 topping pizza with your choice of a side for only $13.99". If I don't, my job could be in jeopardy.
 

queenmege

Member
Oct 23, 2002
43
0
0
at the taco bell by my house, if you go through the drive thru, expect to wait 5 minutes before even getting to place an order...they say so much stuff before they give you the opportunity to say that all you want is water
 

ElFenix

Elite Member
Super Moderator
Mar 20, 2000
102,389
8,547
126
asking to include another product is a cross sell, biggie sizing is an up sell.
 

anxi80

Lifer
Jul 7, 2002
12,294
2
0
carls jr. by me always pitches to me to buy a slice of cheesecake. yah, exactly, lemme pay you $2 for a slice of soggy cheesecake when i can go to costco about a quarter of a mile away and get a whole cheesecake for $10. no wonder when i walk in, they have like 20 sitting there in the desert rack.
 

Evadman

Administrator Emeritus<br>Elite Member
Feb 18, 2001
30,990
5
81
I used to work at wendy's and whenever I got the pleasure of being the drive though cashieer/order taker, I always used this line, "Welcome to the wonderful world of Wendy's. My name is dave, and I will be your order taker for this evening. We have a regular price special on frys tonight. Get a Biggie Fry for only 99 cents with every purchase!" (this was '97, so they were 99 cents at that time)

Yes, I was wierd. But they were always laughing when they got to the window. I was a total joker. It was great!
 

Thegonagle

Diamond Member
Jun 8, 2000
9,773
0
71
Originally posted by: Evadman
I used to work at wendy's and whenever I got the pleasure of being the drive though cashieer/order taker, I always used this line, "Welcome to the wonderful world of Wendy's. My name is dave, and I will be your order taker for this evening. We have a regular price special on frys tonight. Get a Biggie Fry for only 99 cents with every purchase!" (this was '97, so they were 99 cents at that time)

Yes, I was wierd. But they were always laughing when they got to the window. I was a total joker. It was great!

Yeah, I worked at Arby's and McDonald's a long time ago. You've just got to make people laugh if you don't want to go crazy. Humorless, lame-ass, "company man" managers just loved me.
 

OutHouse

Lifer
Jun 5, 2000
36,410
616
126
Those upsales are all recordings.... ever notice when you place your order its a different voice?
 
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