Windows Protection Fault

[reicherb]

A friend brought me a WinME PC that won't boot. It keeps saying "Windows Protection Fault. Please Restart your Computer" durring boot. I get the same meddage trying to boot into safe mode. Is there anyway to fix this problem?

Thanks.

 

[Booter]

any antivirus software installed ?

 

[reicherb]

Norton.

 

[Booter]

see here antivirus software could cause the protection error problem at boot.

edit: link

 

[reicherb]

It's not an upgrade, I can't get into safe mode either, I don't have either of the antivirus programs listed, and Norton is compatible with ME.

 

[Booter]

do you know if your friend installed any software just before the problem started?

 

[reicherb]

No apparently he didn't.

 

[Booter]

reicherb, i don't know i would just disable delete norton, i know that you cant boot into windows but if evrything else fails (as a last resort), then from a boot disk delete norton! its a long shot but i know from pasttime that antivirus software and sytstem file protection could mess up things regardless of antivirus brand. I always disable system file protection (the first thing i do).

if you are gonna trie the delete norton-option then please let us know if it works (before you do that hang on for a while and see if you get any other help here).

note: Also you could do a reinstall winme in winme (dunno if your files programs would be intact though).

edit: note

 

[reicherb]

I'm trying to reinstall over top of the current install now.

 

[Booter]

Originally posted by: reicherb
I'm trying to reinstall over top of the current install now.

did you trie the delete-norton option?

 

[reicherb]

No I didn't.

 

[Booter]

Originally posted by: reicherb
No I didn't.

I'm not sure if it would have made any diffrence anyway. Hopefully it will work out with the winme on top of winme. back in the days i remember hacking winme for full dos mode and disabling system file protection. updating vid card drivers useally gives a system file protection error (unless you are in safe mode). Some more info on SFP vs. Risk Management

Edit: link