WSUS clients not reporting in

[pollardhimself]

I believe my problem is its trying to use a proxy how do I stop it.

SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>

http://per510:8530//SelfUpdate/wuident.cab I can type this in manually and it will download from the client

2010-05-05    19:27:23-0400    1068    43c    WU client failed Searching for update with error 0x80248008
2010-05-05    19:27:23-0400    1068    43c    Search Callback Failed, hr is 0x80248008
2010-05-05    19:27:23-0400    1068    43c    Setting next AU detection timeout to 2010-05-06 04:27:23
2010-05-05    19:27:23-0400    1068    43c    Setting AU scheduled install time to 2010-05-06 07:00:00
2010-05-05    19:27:23-0400    1068    43c    WU client calls back to search call AutomaticUpdates with code Call failed and error 0x80248008 
2010-05-05    19:27:23-0400    1068    43c    WU client completed and deleted call {2E7804E7-6365-4762-B4A9-748AA9F4552C}
2010-05-05    19:27:27-0400    1068    43c    REPORT EVENT: {BA4691A3-69C4-404E-A7B0-D1A24769CDA3}    19    2010-05-05 19:27:21-0400    1    148    101    {D67661EB-2423-451D-BF5D-13199E37DF28}    0    80072efd    SelfUpdate    Failure    Software Synchronization    Error: Agent failed detecting with reason: 0x80072efd
2010-05-05    19:27:27-0400    1068    43c    REPORT EVENT: {4EECBB40-D5AC-47F5-B7E6-44D0B9DD8FEF}    20    2010-05-05 19:27:23-0400    1    148    101    {00000000-0000-0000-0000-000000000000}    0    80248008    AutomaticUpdates    Failure    Software Synchronization    Error: Agent failed detecting with reason: 0x80248008
2010-05-05    19:27:27-0400    1068    43c    Created new event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{14AD5FFD-0C37-44AE-BF55-D2CC3122829C}.bin for writing.
2010-05-05    19:27:27-0400    1068    43c    Reopened existing event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{2D284E48-6246-4BC1-98A8-27A87ACCCCF5}.bin for writing.
2010-05-05    19:29:37-0400    1068    614    Successfully opened event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{F329FE6E-2CE2-4EC1-8B09-D22EE84226DC}.bin for reading.
2010-05-05    19:29:37-0400    1068    614    PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2010-05-05    19:29:37-0400    1068    614    Failed to obtain cached cookie with hr = 80248008.
2010-05-05    19:29:37-0400    1068    614    Failed to upload events with hr = 80248008.
2010-05-05    19:33:04-0400    1068    610    Triggering AU detection through DetectNow api
2010-05-05    19:33:04-0400    1068    530    AU received event of 1
2010-05-05    19:33:04-0400    1068    530    WU client succeeds CClientCallRecorder::BeginFindUpdates from AutomaticUpdates with call id {474EA9C0-E5EC-4EB2-B209-350483F195E6}
2010-05-05    19:33:04-0400    1068    540    WU client executing call {474EA9C0-E5EC-4EB2-B209-350483F195E6} of type Search Call
2010-05-05    19:33:06-0400    1068    540    Send failed with hr = 80072efd.
2010-05-05    19:33:06-0400    1068    540    SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2010-05-05    19:33:08-0400    1068    540    Send failed with hr = 80072efd.
2010-05-05    19:33:08-0400    1068    540    SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2010-05-05    19:33:10-0400    1068    540    Send failed with hr = 80072efd.
2010-05-05    19:33:10-0400    1068    540    SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2010-05-05    19:33:12-0400    1068    540    Send failed with hr = 80072efd.
2010-05-05    19:33:12-0400    1068    540    SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2010-05-05    19:33:12-0400    1068    540    DownloadFileInternal failed for http://per510:8530//SelfUpdate/wuident.cab: error 0x80072efd
2010-05-05    19:33:12-0400    1068    540    IsUpdateRequired failed with error 0x80072efd
2010-05-05    19:33:12-0400    1068    540    PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2010-05-05    19:33:12-0400    1068    540    WU client failed Searching for update with error 0x80248008
2010-05-05    19:33:12-0400    1068    540    Search Callback Failed, hr is 0x80248008
2010-05-05    19:33:12-0400    1068    540    Setting next AU detection timeout to 2010-05-06 04:33:12
2010-05-05    19:33:12-0400    1068    540    Setting AU scheduled install time to 2010-05-06 07:00:00
2010-05-05    19:33:12-0400    1068    540    WU client calls back to search call AutomaticUpdates with code Call failed and error 0x80248008 
2010-05-05    19:33:12-0400    1068    540    WU client completed and deleted call {474EA9C0-E5EC-4EB2-B209-350483F195E6}
2010-05-05    19:33:17-0400    1068    540    REPORT EVENT: {B56702BA-9FE8-4D83-9F68-753108DE835E}    21    2010-05-05 19:33:12-0400    1    148    101    {D67661EB-2423-451D-BF5D-13199E37DF28}    0    80072efd    SelfUpdate    Failure    Software Synchronization    Error: Agent failed detecting with reason: 0x80072efd
2010-05-05    19:33:17-0400    1068    540    REPORT EVENT: {60240404-BC0A-46A9-A3E7-A5263D34610A}    22    2010-05-05 19:33:12-0400    1    148    101    {00000000-0000-0000-0000-000000000000}    0    80248008    AutomaticUpdates    Failure    Software Synchronization    Error: Agent failed detecting with reason: 0x80248008
2010-05-05    19:33:17-0400    1068    540    Created new event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{C201CEEC-29A3-458A-915E-0172F38D4E7F}.bin for writing.
2010-05-05    16:35:00-0400    1068    6cc    Triggering AU detection through DetectNow api
2010-05-05    16:35:00-0400    1068    530    AU received event of 1
2010-05-05    16:35:00-0400    1068    530    WU client succeeds CClientCallRecorder::BeginFindUpdates from AutomaticUpdates with call id {021DDBAE-EA55-465A-A88A-36D7CD4F3BBB}
2010-05-05    16:35:00-0400    1068    43c    WU client executing call {021DDBAE-EA55-465A-A88A-36D7CD4F3BBB} of type Search Call
2010-05-05    16:35:02-0400    1068    43c    Send failed with hr = 80072efd.
2010-05-05    16:35:02-0400    1068    43c    SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2010-05-05    16:35:04-0400    1068    43c    Send failed with hr = 80072efd.
2010-05-05    16:35:04-0400    1068    43c    SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2010-05-05    16:35:06-0400    1068    43c    Send failed with hr = 80072efd.
2010-05-05    16:35:06-0400    1068    43c    SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2010-05-05    16:35:09-0400    1068    43c    Send failed with hr = 80072efd.
2010-05-05    16:35:09-0400    1068    43c    SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)>
2010-05-05    16:35:09-0400    1068    43c    DownloadFileInternal failed for http://per510:8530//SelfUpdate/wuident.cab: error 0x80072efd
2010-05-05    16:35:09-0400    1068    43c    IsUpdateRequired failed with error 0x80072efd
2010-05-05    16:35:09-0400    1068    43c    PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2010-05-05    16:35:09-0400    1068    43c    WU client failed Searching for update with error 0x80248008
2010-05-05    16:35:09-0400    1068    43c    Search Callback Failed, hr is 0x80248008

 

[rasczak]

post the findings from WindowsUpdate.log in C:\Windows from the client. That'll help you find what's wrong with client/server comms

 

[TEEZLE]

post the findings from WindowsUpdate.log in C:\Windows from the client. That'll help you find what's wrong with client/server comms

this would be a great start! post it up.

 

[stash]

Um, he already did...?

 

[rasczak]

Um, he already did...?

hahahah just realized that.

wuauclt.exe /detectnow

wuauclt.exe /resetauthorization /detectnow

when ever I have an issue with a client not pulling updates down, I run the first command to see if it fixes the issue.

If not then I'll run the second command to get a new cookie issued.

The proxy thing is something i haven't come across before, (might be a 2k8 thing, but it should make a difference if you are using the same WSUS engine as I am)

 

[TEEZLE]

I found this on how to enable proxy in SCCM. Maybe go into it and make sure it is not enabled?
Also, I have seem to luck doing wuauclt.exe /detectnow as well

------------------------------------------------------------------------
How Can We Enable Basic Proxy Authentication On The Software Update Points?
The SCCM admin console does not support configuring the Software Update Point WSUS servers to use basic proxy authentication. One could run the WSUS administration console and enable basic proxy authentication, but SCCM will overwrite those settings. The following workaround is untested and not supported in any way by Microsoft, but will allow for basic proxy authentication on a SUP server:

1. Stop Site Component Manager and SMS Executive on the SCCM server.
2. Go to WSUS and enable basic proxy authentication.
3. Go to <SCCM Install Dir>\inboxes\sitectrl.box and make a backup of the sitectrl.ct0 file.
4. Edit with Notepad sitectrl.ct0 and look for a section similar to this one:

BEGIN_SYSTEM_RESOURCE_USE
RESOURCE<Windows NT Server><["Display=\\Server\"]MSWNET:["SMS_SITE=PS1"]\\Server\>
ROLE<SMS Software Update Point>
PROPERTY <UseProxy><><><1>
PROPERTY <ProxyName><><proxyname><0>
PROPERTY <ProxyServerPort><><><80>
PROPERTY <AnonymousProxyAccess><><><0>
PROPERTY <AllowProxyCredentialsOverNonSsl><><><1>
PROPERTY <UserName><><SCMATRIX\SUMWSUSAdmin><0>
BEGIN_PROPERTY_LIST
<Objects Polled By Site Status>
<["Display=\\Server\C$\Program Files\Microsoft Configuration Manager\"]MSWNET:["SMS_SITE=PS1"]\\Server\C$\ Program Files\Microsoft Configuration Manager\>
END_PROPERTY_LIST
END_SYSTEM_RESOURCE_USE

5. Add the AllowProxyCredentislOverNonSsl line and save the file.
6. Restart Site Component Manager.